16 October 2023
Quality Audit Success of our Medical Centers
TUV Rheinland conducted ISO 9001 Quality Management System and ISO 10002 Customer Satisfaction Management System audits at our Medical Centers on October 13-14. A very successful result was achieved within the scope of both standards.
Our auditors stated that our quality efforts in our Medical Centers are mature enough to be a reference for the sector, and with the ISO 10002 standard, we have proven that we manage all kinds of feedback from our patients in the most effective way, in the shortest time and with effective solutions.
We would like to take this opportunity to congratulate all the employees of our health institutions for their dedication to the provision of quality health services and wish them all the best for our institutions.
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