Our Quality Program

"Quality" is Our Priority in Higher Education

Today, quality approaches lead all action plans prepared for organizational change management. For this reason, actions and strategies for the Quality Management System prepared institutionally have an important place.

As a result of regular commission meetings and audits, all managers have more information about the activities of other departments, and with the process management approach, all departments work in cooperation and coordination, not in isolation from each other.

Since the day it was founded, Üsküdar University has been continuing its Quality Management System studies with the slogan "Quality is our priority in higher education" and a professional staff.                    

Usküdar University Continues Intensive Quality Accreditation Studies

Üsküdar University has received full marks from FEDEK, PEARSON and ISO 17025 audits, ensuring accreditation qualifications. In addition, NP Feneryolu Medical Center and NP Etiler Medical Center have ISO9001:2015 Quality Management System certification.

The units of our university are working on compliance with accreditation bodies such as ILEDAK, HEPDAK, MÜDEK, SABAK and ORPHEUS standards. We are in coordination with the relevant departments and the activities of the departments are monitored by appointing a quality representative from each unit.

The unit/units responsible for quality management within the institution organize liaison meetings with quality commissions and accreditation bodies. In addition, information workshops with the FEDEK commission are attended. Document sharing is provided with the quality software within the institution.

In addition, inspections are carried out in our laboratory, which is subject to ministry inspections. After these inspections, the open points are closed by the teams formed within the institution and made in accordance with the standards.

Findings in our open points were closed at the deadlines, and our organization was disseminated and adopted.

Üsküdar University Draws Attention with Accreditation and Standards

FEDEK (Association for Evaluation and Accreditation of Curricula of Faculties of Science, Literature, Science-Literature, Language and History-Geography)

FEDEK, the Association for the Evaluation and Accreditation of Curricula of Faculties of Science, Literature, Science-Literature, Language and History-Geography, carries out its activities with the aim of advancing education, scientific research and service to society in FEF (FEF - Faculties of Science, Literature, Science-Literature, Language and History-Geography) departments.

FEDEK carries out accreditation, evaluation and information studies for teaching programs in different disciplines such as Faculties of Science, Literature, Science-Literature, Language and History-Geography (FEF) in order to contribute to the improvement of the quality of FEF teaching in Turkey. FEDEK is recognized as a national quality assurance institution by the Council of Higher Education (YÖK).

Principle of Reliability and Transparency

The quality, transparency and reliability of university education is of great importance for the Bologna process. Regular evaluation of the programs and research studies offered during education and training by an independent institution contributes to the self-improvement of universities.

Üsküdar University has FEDEK Accreditation with 5 Different Programs

Üsküdar University; Molecular Biology and Genetics (Turkish) and Molecular Biology and Genetics (English) programs of the Faculty of Engineering and Natural Sciences and Philosophy, Psychology (Turkish) and Psychology (English) programs of the Faculty of Humanities and Social Sciences have FEDEK Accreditation. The accreditation decision regarding the first formal education undergraduate programs, which were evaluated by FEDEK for the first time, was taken on April 14, 2018 and 5 different programs have been accredited since this date.

PEARSON (Pearson Assured Accreditation)

Üsküdar University Foreign Languages Preparatory School has full marks in all areas of accreditation audit in line with many criteria from student admission, education and training modules, student evaluation system to classroom and infrastructure features, and in this context, it has "Pearson Assured Accreditation" accreditation.

ISO 9001 Quality Management System

Usküdar University Feneryolu Medical Center and Üsküdar University Etiler Medical Center have ISO 9001 Quality Management System within the scope of Adolescent and Adult Psychiatry Polyclinics, Outpatient Psychotherapy Services, Sampling and Treatment Unit, QEEG (Brain Mapping), tTMU (Repetitive Transcranial Magnetic Stimulation), Neuropsychological and Psychological Tests.

ISO 17025 Accreditation of Testing and Calibration Laboratories

Usküdar University Advanced Toxicology Analysis Laboratory has ISO 17025 Accreditation of Testing and Calibration Laboratories for Quantitative Analysis of Benzoylecgonine, Quantitative Analysis of Ethyl Glucuronide and Quantitative Analysis of Morphine in Human Urine.

TWAS-UNESCO Associateship Scheme at Centres of Excellence in the South

Academy of Sciences for the Developing World (TWAS) has selected Üsküdar University as the first university in Turkey as a Center of Excellence. Uskudar University, Turkey's first thematic university in the field of Behavioral Sciences and Health, has been awarded the title of Center of Excellence by UNESCO for its work in Neurobiology, Cognitive Medicine and Brain Research.

The First University in Turkey Selected as a Center of Excellence by TWAS

TWAS, where academics from developing countries accept PhD students selected from among those who apply through UNESCO's own call for applicants to the World Academy of Sciences Center of Excellence, sends students to different locations and allows them to continue their studies there.

Ongoing Certification and Accreditation Studies

Regulation on Quality Assurance in Higher Education

Our University will be subject to evaluation by the Higher Education Quality Board in 2018 and this evaluation has been voluntarily requested by our University. Within the scope of these studies, the units of our Institutes, Faculties and Vocational School of Health Services are supported by internal stakeholder meetings and the related studies are kept up-to-date.

ISO 9001 Quality Management System

All campuses of Üsküdar University

Scope: Higher education services (education and training) and R&D activities

ISO 14001 Environmental Management System

All campuses of Üsküdar University

Scope: Higher education services (education and training) and R&D activities

OHSAS 18001 Occupational Health and Safety Management System

All campuses of Üsküdar University

Scope: Higher education services (education and training) and R&D activities

Setting Quality Targets with Evidence-Based Process Performance Management

All improvement activities are supported by Üsküdar University management at every stage within the scope of resources and planning. Within this framework, the philosophy of continuous improvement, which is the main purpose of the Quality Management System, is monitored by the Quality and Human Resources Department and disseminated throughout the institution.

In order to measure and improve process performance, the Quality and Human Resources Department and relevant managers have identified "Quality Indicators" in accordance with the Higher Education Quality Assurance Regulation and ISO 9001:2015 Quality Management System Standard.

Quality Indicators were determined by taking into account Üsküdar University's vision, mission, quality objectives, basic service processes, student and employee needs.

In the light of all these activities, an effective quality documentation system increases coordination between activities and reduces errors through an integrated service approach, increased governance, standardization, quality awareness, coordination and participation. Consistency increases in terms of service recording and sustainability. In this way, the organization is positioned as close to zero error as possible.